Can I download the ViewClix frame's pictures?
We do not have a download feature for ViewClix pictures.
However, our technical team can provide a one-time download of all of the pictures in the frame's Slideshow.
The technical team will then process the Slideshow download for you and provide a link to a downloadable zip folder of the pictures.
I'm seeing an "Alert" message when I try to share pictures with the frame
The "alert" message is being displayed by system software (there's no message like that in the ViewClix app). The large majority of users do not experience this issue, but we think it has something to do with iCloud. Here's what a customer wrote: "I ...
Can all the pictures in the Slideshow be shown full screen?
Regarding pictures not being full screen: The frame has a wide-screen aspect ratio like an HD TV (16:9). If a picture is taken with the same wide-screen aspect ratio, it will fill the ViewClix screen. For pictures that are portrait or vertical ...
Slideshow vs Album Photo Storage
The ViewClix frame always shows the photos that are in the Slideshow album. This is because most family members share pictures with the frame using the ViewClix mobile app. All photos that are shared using the ViewClix mobile app are automatically ...
What is Magic Zoom?
Like most Wi-Fi connected photo frames, the ViewClix Smart Frame has a horizontal HD display. This means that pictures that are vertically oriented such as "selfies" (also called portrait orientation) can look small and don't take up enough of the ...