Can I sell/transfer my ViewClix frame?
Yes, ViewClix can help with the transfer of the frame to the new owner. You will need to provide ViewClix the new owner's name and email address. Please send this information to our support email email@example.com
There is a one time transfer fee of $25.00 which can be paid here: https://parts.viewclix.com/
Once we receive details on the transfer information and payment, transfers usually take 2 business days to complete.
Note: Frames can only be transferred to individuals and not business or persons related to a business.
How can I add or change the organizer / admin for my ViewClix frame?
There are 2 ways to give users permission to perform administrative actions for your ViewClix frame. First, when you view your frame's Share List, you will see a green user icon next to each person that has activated their ViewClix account: When ...
HIPAA & ViewClix
ViewClix requirements for HIPAA compliance ViewClix is not a not a web-camera or CCTV device. ViewClix is a digital picture frame that also does 2-way video calling. Regarding video calling, there are many products and services available for ...
Can I set up the Wi-Fi on a ViewClix frame without the remote control?
Yes. The Wi-Fi can be set up using a standard USB keyboard. Here are the steps: - Plug the keyboard's USB connector into the ViewClix frame. This will work with both wired and wireless keyboards. - To set up the Wi-Fi network, use the keyboard's ...
Power outages and ViewClix
ViewClix was designed so that seniors shouldn't have to do a thing if there is a power outage. Once a ViewClix frame is set up and connected to Wi-Fi and Internet, the Slideshow will start automatically after a power outage or being unplugged -- if ...
ViewClix remote control troubleshooting guides
There are 2 models of the ViewClix remote control, black and silver. If you are having issues with the ViewClix remote control, please download and review the document for your ViewClix frame and remote model Here are links to PDF file downloads ...