Can I use a different stand or mount?
On the back of each ViewClix frame, there are 4 equally-spaced screw holes for industry standard VESA mounting.
If you search for "VESA wall mount or stand", you will see a huge variety of stand options and orientations that will work with your frame.
Most wall mounts or stands include a good variety of mounting hardware (measurements are metric).
The holes on the back of the ViewClix frame standard 75 mm spacing with an inset depth about 3 mm.
For the ViewClix 10, the screw threads are M3.
For the ViewClix 15, the screw threads are M4.
Here is a stand that we've tested with the ViewClix 15 that works well:
Can I set up the Wi-Fi on a ViewClix frame without the remote control?
Yes. The Wi-Fi can be set up using a standard USB keyboard. Here are the steps: - Plug the keyboard's USB connector into the ViewClix frame. This will work with both wired and wireless keyboards. - To set up the Wi-Fi network, use the keyboard's ...
Solving Wi-Fi and Internet issues
Isuues with video calling can be due to a number of different network issues. The issue might be caused by the network at either end of the video call, or anywhere in between on the Internet. If ViewClix video calls were working previously, it's ...
How do I login to ViewClix?
For the person that ordered the ViewClix frame: To login, use the email and password that you created during the ordering process. If you cannot remember your password, you can reset your password here: https://viewclix.com/reset/ For other family ...
Apple iOS Photos Permission
To use the ViewClix App on an iPhone or iPad, you'll need to grant access to "All Photos." Only granting access to "Selected Photos" is not supported at this time. Below is step by step instructions to allow the ViewClix app access to "All Photos" ...
Should I unplug the frame from power each night?
Unplugging the ViewClix frame from power each night will reduce the life span of the frame. The frames do not have an internal battery. If you'd like to have the frame appear "off" you'll want to use ViewClix's Sleep Time feature. Frame Organizers ...