Can all the pictures in the Slideshow be shown full screen?
Regarding pictures not being full screen:
- The frame has a wide-screen aspect ratio like an HD TV (16:9). If a picture is taken with the same wide-screen aspect ratio, it will fill the ViewClix screen.
- For pictures that are portrait or vertical orientation, we have our special, magic zoom feature that works to fill the screen. Here is more information: https://viewclix.com/blog/ViewClix-Magic-Zoom-feature
- But some pictures that are taken with a phone or digital camera have a landscape or horizontal orientation but are not wide-screen. Those pictures typically have a 3:2 aspect ratio. When picture like that are displayed on the ViewClix frame, there will be areaa on the left and right of the photo that are black/empty.
Slideshow vs Album Photo Storage
The ViewClix frame always shows the photos that are in the Slideshow album. This is because most family members share pictures with the frame using the ViewClix mobile app. All photos that are shared using the ViewClix mobile app are automatically ...
Can I download the ViewClix frame's pictures?
We do not have a download feature for ViewClix pictures. However, our technical team can provide a one-time download of all of the pictures in the frame's Slideshow. To make this request, please email: firstname.lastname@example.org The technical team will ...
I'm seeing an "Alert" message when I try to share pictures with the frame
The "alert" message is being displayed by system software (there's no message like that in the ViewClix app). The large majority of users do not experience this issue, but we think it has something to do with iCloud. Here's what a customer wrote: "I ...
What is Magic Zoom?
Like most Wi-Fi connected photo frames, the ViewClix Smart Frame has a horizontal HD display. This means that pictures that are vertically oriented such as "selfies" (also called portrait orientation) can look small and don't take up enough of the ...