Power outages and ViewClix

Power outages and ViewClix

ViewClix was designed so that seniors shouldn't have to do a thing if there is a power outage.

Once a ViewClix frame is set up and connected to Wi-Fi and Internet, the Slideshow will start automatically after a power outage or being unplugged -- if these conditions are met:
  1. the Wi-Fi can be automatically reconnected   (that's usually the case)
  2. no button on the ViewClix remote control is pushed.
The system has a time-out period of 2 minutes before proceeding to the Slideshow.  Contact support@viewclix.com if you'd like to reduce that time-out period.

    Still have a question?
      • Related Articles

      • Purchasing Replacement Parts. Remote, Microphone, Stand, and Power Supply

        To purchase a replacement remote, microphone, stand and/or power supply visit our Parts shop page here: https://parts.viewclix.com/ You'll be able to select between USPS Priority Mail Shipping and UPS 2nd Day Air ...
      • Should I unplug the frame from power each night?

        Unplugging the ViewClix frame from power each night will reduce the life span of the frame. The frames do not have an internal battery. If you'd like to have the frame appear "off" you'll want to use ViewClix's Sleep Time feature.  Frame Organizers ...
      • HIPAA & ViewClix

        ViewClix requirements for HIPAA compliance ViewClix is not a not a web-camera or CCTV device.  ViewClix is a digital picture frame that also does 2-way video calling.   Regarding video calling, there are many products and services available for ...
      • ViewClix remote control troubleshooting guides

        There are 2 models of the ViewClix remote control, black and silver. If you are having issues with the ViewClix remote control, please download and review the document for your ViewClix frame and remote model Here are links to PDF file downloads ...
      • Links to ViewClix operating guides & mobile apps

        ViewClix Operating Guide links https://viewclix.com/static/ViewClix-10-Operating-Guide.pdf https://viewclix.com/static/ViewClix-15-Operating-Guide.pdf ViewClix Mobile app -- App store links Apple app ...