Power outages and ViewClix
ViewClix was designed so that seniors shouldn't have to do a thing if there is a power outage. Once a frame has been connected to a network for 10 minutes, it will save the network credentials.
Once a ViewClix frame is set up and connected to Wi-Fi and Internet, the Slideshow will start automatically after a power outage or being unplugged -- if these conditions are met:
- the Wi-Fi can be automatically reconnected (that's usually the case)
- no button on the ViewClix remote control is pushed.
The system has a time-out period of 2 minutes before proceeding to the Slideshow. Contact firstname.lastname@example.org if you'd like to reduce that time-out period.
ViewClix remote control troubleshooting guides
There are 2 models of the ViewClix remote control, black and silver. If you are having issues with the ViewClix remote control, please download and review the document for your ViewClix frame and remote model Here are links to PDF file downloads with ...
Purchasing Replacement Parts. Remote, Microphone, Stand, and Power Supply
To purchase a replacement remote, microphone, stand and/or power supply visit our Parts shop page here: https://parts.viewclix.com/ You'll be able to select between USPS Priority Mail Shipping and UPS 2nd Day Air ...
Should I unplug the frame from power each night?
Unplugging the ViewClix frame from power each night will reduce the life span of the frame. The frames do not have an internal battery. If you'd like to have the frame appear "off" you'll want to use ViewClix's Sleep Time feature. Frame Organizers ...
HIPAA & ViewClix
ViewClix requirements for HIPAA compliance ViewClix is not a not a web-camera or CCTV device. ViewClix is a digital picture frame that also does 2-way video calling. Regarding video calling, there are many products and services available for ...
Links to ViewClix operating guides & mobile apps
ViewClix 15/e and ViewClix 10/e Quick Start and User Guide: https://viewclix.com/media/ViewClix_Frames_combined_guides.pdf older model purchased before 2/13/23 ViewClix Operating Guide links https://viewclix.com/static/ViewClix-10-Operating-Guide.pdf ...